Shipping and returns

Delivery of your parcels

We make every effort to ensure that your purchases leave the day of your order or the next morning when there is no personalization to be carried out and the gift is in stock. When the item needs to be personalized, the gift is dispatched within a maximum of 2 days after your order. If your order includes gifts without personalization and personalized gifts, the package will leave as soon as the gifts to personalize are ready. We usually offer you two delivery options: delivery to your home or a collection point. The delivery service will notify you by email of the place and date of delivery or collection of your package. You will find collection centers in DIY stores, copy shops, petrol stations or even in shopping centers. So in places with more flexible and longer hours. Our parcel delivery companies are Bpost, Mondial relay and DPD depending on the country of our customers and depending on the delivery services operating in the country of the customer.

Point Relay/shop/Pickup parcelshop

At home/Thuis/A domicile

Bpost

Mondial Relay

DPD

Bpost

Mondial Relay

DPD

BELGIUM

3€90

2€90

2€90

3€90

3€90

4€90

LUX

-

2€90

5€90

12€90

6€90

7€90

NEDERLANDS

-

-

5€90

12€90

4€90

7€90

GERMANY

-

-

7€90

12€90

6€90

9€90

FR

-

3€90

11€90

12€90

-

13€90

GB

-

-

11€90

12€90

7€90

13€90

PORT

-

-

-

12€90

9€90

-

IT

-

-

-

12€90

9€90

-

AUT

-

-

-

12€90

9€90

-

SPAIN

-

5€90

-

12€90

7€90

-

EUROPA 

-

-

-

12€90

-

-

EUROPA 2

-

-

-

26€90

-

-